Refund – Cancellation Policy

Cancellations received between March 31 - June 30, 2024: $175 Cancellation Fee.  Remaining Registration fees including Workshops, Tours, Art Salon reservations, and Guest tickets to be refunded.

Cancellations received between July 1 - August 15, 2024: $300 Cancellation Fee. Remaining Registration fees including Workshops, Tours, Art Salon reservations, and Guest tickets to be refunded.

Cancellations received between August 16 - September 15, 2024: $300 Cancellation Fee. 50% refund on Workshops and Seminars. Remaining Tour, Art Salon reservations, and Guest Tickets to be refunded.

After September 15, 2024, There Will Be NO REFUNDS Of Any Conference-Related Fees.

This Policy Does Not Apply To The Vendor Marketplace Booth Fees, Sponsorship Commitments, Membership Fees Or Any Products Or Publications In The SGAA Store.

The Stained Glass Association of America accept NO liability for any fees, penalties, or expenses related to prevention of attending the conference due to acts of God or government, or other emergencies beyond a party’s reasonable control make it illegal or impossible for such party to attend the event.  This includes any airline cancellation penalty incurred by the purchase of a non-refundable ticket.  

It is strongly recommended that all participants purchase Trip Cancellation, Emergency Medical Evacuation, Baggage, Accident, and Medical insurance from a reputable insurance company.
 

COVID-19 and other Infectious Diseases Planning

SGAA is committed to your health and safety and will follow applicable policies from federal, state and local authorities, as well as the conference venues. As guidance and regulations continue to change, we will update policies closer to the conference.

In the meantime, please refer to the following resources for current guidance:

Preventive Measures

SGAA will take reasonably feasible health and safety measures at the conference venues. Based on current conditions and guidance, the following preventive measures are planned:

Enhanced sanitization of meeting and exhibit spaces.

Hand sanitizing stations will be available throughout the meeting and exhibit spaces.

Masks will be available for all attendees and will be encouraged to be worn properly (based on current CDC recommendations).

Registration

With CDC guidelines being significantly relaxed in 2024 and the lifting of the quarantine guidelines, we will no longer offer full refunds in the event that you test positive for COVID within 10 days of the conference. 

Attendee Responsibilities

Creating a safe environment for conference events is a shared responsibility between SGAA, the venue, vendors and all attendees. Thank you in advance for doing your part to protect our members and conference partners! 

SGAA is encouraging the following guidelines for all attendees:

Attendees should self-monitor for signs and symptoms of COVID-19 (or other communicable disease) in advance of and during the conference.

We encourage all attendees to test for COVID-19 the day before or morning of departing for the conference. If you test positive, please do not attend. Refer to the registration section (above) for information regarding refunds if you test positive.

If you test positive for COVID-19 during the conference (a limited number of rapid tests will be available), immediately notify SGAA via email to info@stainedglass.org. Do not attend any further events following a positive test.

Communication

SGAA will continue to actively monitor the requirements and recommendations of federal, state and local health authorities. As SGAA is following the guidance of these organizations, our policies are subject to change. Registered attendees will be notified via the email provided during registration of any changes to SGAA conference policies or events. The information included on this page will be updated as appropriate. During the conference and for two weeks after the conference, SGAA will include general information (name of attendee will be withheld; inform registrants if any of positive cases which may have been contracted at the conference and reported to SGAA. Any private health or personal data received by SGAA will be treated as confidential.

Questions?

Please contact SGAA at info@stainedglass.org or 800-438-9581 with any questions about this policy or other conference related issues.